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Will dedicated support would be there with the licensed version? #97

maniraj1409 · 7 months ago

Hi,

Could you please confirm if we can get a dedicated support (in creating new dashboards & configuring jobs) with the licensed version of QB?
We need this support to import all required jobs in the GCP QB which was exported earlier from Azure Infrastructure.

Thank you!

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robinshen ADMIN · 7 months ago

Per service agreement of licensed QB version, we provide support via email, with ganranteed response time of two business days (normally within one day). If you have any questions/difficulties doing this, please let us know.

maniraj1409 · 7 months ago

Thank you for the reply. For now we are good!
So there will be a dedicated support group to help us in resolving issues while setting up. (Of course within 2 business days)

robinshen ADMIN · 7 months ago

We can help with any QB usage problems. We are normally quite responsive on this forum. In case we miss something, just send us support email.